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Administration Overview ​

The Administration section covers managing users, configuring your agency settings, and maintaining security policies in GovPayPlan.

Who Can Access Administration? ​

Administration features are available to users with Manager or Administrator roles. If you need admin access, contact your agency's GovPayPlan administrator.

Administration Features ​

User Management ​

Add, edit, and manage user accounts for your agency.

Roles & Permissions ​

Configure what each user can access and do.

Agency Settings ​

Customize GovPayPlan for your agency's needs.

Security Settings ​

Configure security policies and authentication requirements.

Quick Reference ​

TaskWhere to Go
Add a new userUser Management
Change user permissionsRoles & Permissions
Update agency logoAgency Settings
Enable MFASecurity Settings
Set session timeoutSecurity Settings
Configure payment typesAgency Settings

Admin Dashboard ​

Administrators have access to additional dashboard widgets:

  • User Activity: See recent user logins and actions
  • System Health: Monitor platform status
  • Pending Tasks: Items requiring admin attention
  • Audit Log: Recent administrative changes

Best Practices ​

  1. Regular user audits - Review user access quarterly
  2. Principle of least privilege - Grant minimum necessary permissions
  3. Enable MFA - Require multi-factor authentication
  4. Document changes - Keep records of configuration changes
  5. Test before production - Test settings in sandbox first

Getting Help ​

For administrative assistance:

  • Check this documentation
  • Contact GovPayPlan support
  • Request training for your admin team

GovPayPlan - Secure Payment Processing for Government Agencies