Creating Payments

This guide covers how to create payments through the GovPayPlan Admin Portal.

Accessing the Create Payment Form

1. Log in to the Admin Portal
2. Click Payments in the top navigation
3. Locate the Create Payment form on the Payments page

Create Payment Form

The Create Payment form allows you to create a one-off outstanding payment for a one-time obligation. Once created, the payment link is sent to the payer to complete.

Form Fields

Field	Required	Description
Amount	Yes	The payment amount in dollars
Payment Reference	No	Your internal reference or description for this payment
Contact	Yes	Phone number or email address of the payee

Creating the Payment

1. Enter the Amount for the payment
2. Add a Payment Reference to help identify this payment (optional but recommended)
3. Enter the payee's Contact information (phone number or email address)
4. Click the Create button

What Happens Next

After you create the payment:

1. An outstanding payment record is created in the system
2. The payee receives a notification with a link to complete their payment
3. The payment appears in your Payments list with a pending status
4. Once the payee completes the payment, the status updates automatically

Viewing Created Payments

All payments you create appear in the Payments list on the same page. From here you can:

• View payment status
• Edit payment details (if not yet completed)
• Resend payment notifications
• Cancel outstanding payments

Related Topics

• Payment Types - Understanding one-time vs. recurring payments
• Processing Refunds - How to issue refunds
• Transaction Reports - Finding past transactions